Aftersales
Dedicated Aftersales & Technical Support
At Stephex Trucks UK, we take pride in delivering more than just world-class horseboxes—we deliver long-term confidence. Our aftersales service is designed to give you complete peace of mind, ensuring that your STX, AKX, or Ketterer continues to perform at the highest level. With a dedicated UK-based team and specialist factory knowledge, we are here to safeguard your investment.
Specialist UK Maintenance
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Factory-Trained Expertise: Direct access to Stephex Group technical data and diagnostic systems.
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Nationwide Support: We coordinate with a network of specialist workshops to ensure you are never stranded, whether at home or at a show.
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Warranty Management: As an official agent, we handle your factory warranty claims directly, removing the stress of international administration.
Genuine Stephex Parts
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Direct Factory Supply: We provide direct access to the Stephex Group’s global inventory, ensuring only genuine parts are used on your vehicle.
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Rapid Logistics: We understand that timing is critical in the equestrian world; our parts supply chain is optimised for speed and reliability
Professional Handover
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Comprehensive Induction: Every vehicle delivery includes a full technical walkthrough. We ensure you are comfortable with every feature, from climate control systems to hydraulic ramps and living area technology.
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Ongoing Consultation: Our support doesn’t end at the gate. If you have a question about your vehicle’s operation months after purchase, our team is just a call away.
